Improve the Effectiveness of Objective Tracker Meeting
Learn to lead an objective tracker meeting
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Enhance the Effectiveness of Objective Setting Interviews
Ensure your collaborator’s involvement in achieving objectives
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The Role of the Teacher
Recording of the keynote speech given by Dr. Roger Schank in Mexico City, which concluded Topic 5: The Role of the Teacher.
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Interaction with Video Games
Video game designer Jane McGonigal shows us how the future of humankind is directly related to our interaction with video games.
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Formulating problems
Math teacher Dan Meyer tells us what is more important than resolving problems… knowing how to formulate them.
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How simulators are used in training programmes
There is a whole host of ways to use simulators in a training programme.
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Develop the Key Skills that will make a difference to the Quality of Customer Service
Boost customer satisfaction with the assistance received on the telephone
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Improve the Effectiveness of Performance Evaluation Interviews
Master the techniques for developing and motivating team members
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Enhance the Effectiveness of Appointment Calls
Defeat the obstacles encountered during appointments calls
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Develop the Key Skills that have an impact on Consultative Selling
Boost the effectiveness of consultative selling and improve sales ratios
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Improve the Conversion Ratio of Business Calls
Master the techniques of telephone sales, incrementing conversion ratios and average sales
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